What If Your Employer Denies Your Injury at Work Claim?

One of the most common responses to an injury at work claim is simple: denial.

Employers and insurers often reject claims at the outset but this does not mean your case is weak.

At Aston Knight Solicitors, denied claims are often the cases where we add the most value.

Why Do Employers Deny Claims?

Typical arguments include:

“You were properly trained”
“The system of work was safe”
“There is no proof of what happened”

These responses are common and often incomplete.

Case Study – Denied Work at Height Accident (£30,000 Secured)

Our specialist injury at work solicitors recently secured £30,000 in compensation for an injured worker.

Mr X was injured after falling approximately 10 feet from a ladder while accessing a mezzanine level at work. The ladder shifted, causing him to fall onto stairs below and sustain a head injury and fractured ankle, leaving him temporarily unconscious.

A claim was brought against his employer and the occupier of the premises. Both defendants denied liability:

• His employer argued he had work at height training
• The premises occupier claimed it was not possible to prove what caused the fall

At first glance, this is exactly the type of case many firms reject.

However, Aston Knight took a different approach.

We obtained forensic engineering evidence, which identified multiple serious failings:

• The ladder was too short, preventing safe use
• It required unsafe manoeuvres to access the mezzanine
• It was resting on stairs, making it unstable
• It was not suitable for commercial use

These were risks the client could not reasonably have identified despite basic training.

We also obtained specialist medical evidence, confirming:

• A minor traumatic brain injury with ongoing symptoms
• Post-traumatic migraines
• A fractured ankle

Despite continued denials, we issued court proceedings.

Outcome:
The strength of the expert evidence together with our determination and perseverance led to settlement negotiations and a £30,000 compensation award.

Why Other Solicitors Might Say No

This case highlights why many firms reject claims like this:

• Liability is denied from the outset
• The cause of the accident is not immediately clear
• The case requires costly expert evidence
• It may involve court proceedings to succeed

Many firms prioritise straightforward, admitted cases.

Why Aston Knight Succeeded

The key difference was approach:

• We did not accept the denial at face value
• We invested in specialist engineering evidence
• We proved the system of work was unsafe, not the worker
• We were prepared to issue proceedings and push the case forward

This reflects a wider principle:

Training alone does not make a system safe and Employers must properly assess risks often with expert input.

Denial Does Not Mean Failure

A denied claim simply becomes:

• A case about evidence
• A case about expert analysis
• A case about strategy and persistence

FAQs – Denied Injury Claims

Can I still claim if my employer says I was trained?

Yes. Training does not remove an employer’s responsibility to provide a safe system of work.

What if no one saw the accident?

Claims can still succeed using expert and medical evidence.

Will I have to go to court?

Not always but being prepared to issue proceedings often strengthens your case.

Speak to Aston Knight Solicitors

If your claim has been denied, it may simply need the right approach.

Aston Knight Solicitors specialise in:

• Denied liability claims
• Complex workplace accidents
• Cases requiring expert evidence

Get a second opinion today as your claim may still succeed.