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9th May

Mrs B was shopping at ‘The Rock’ shopping centre in Bury town centre when she tripped on an uneven and loose flagstone and sustained an injury. Mrs B instructed Aston Knight Solicitors and within a few weeks we had carried out a site inspection and took detailed photographs of the defect in question.

We submitted the claim to Bury Council who initially denied liability on the basis that they had in place a reasonable system of inspection and maintenance.
The photographs taken by Aston Knight Solicitors went someway to disproving the Council’s assertion and, notwithstanding the advice of a Barrister that the claim did not have reasonable prospects, we carried on with the case.

Mrs B suffered a fractured shoulder as a result of this fall, and we obtained a report from a reputable shoulder surgeon which set out the details of the injury and the impact upon Mrs B.
We issued Court proceedings against Bury Council and they responded by confirming that liability was now admitted. With the issue of liability being resolved, settlement negotiations ensued and a settlement was reached in the sum of £6,000 (this figure reflecting the fact that Mr B had recovered from her injury within 10-12 weeks).

Mrs B was satisfied with the service she received from Aston Knight Solicitors and commented as follows:

“I have been totally satisfied with the service that I received therefore I cannot think of any improvements that could be made”
From the outset the communication has been clear, transparent and open. Staff were always professional and efficient with every aspect of my claim. I always felt valued as a client even though it was on a ‘no win no fee’ basis”.

Solicitor, Andrew Thompson, commented:

“Claims against local Council’s relating to injuries sustained due to a defect in a road or pavement, can be difficult to win. Often the Council will defend such claims on the basis that they have in place a reasonable system of inspection. In this particular case, the site inspection carried out by Aston Knight Solicitors proved invaluable in our ability to rebut the defence received and cast doubt on the reasonableness of the Council’s inspection regime. Our persistence paid off and we were delighted to achieve an excellent result for our client in difficult circumstances.”

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