Not the average testimonial page!
At Aston Knight Solicitors, we always encourage feedback and suggestions that can improve our service even further. Our staff are also always pleased to receive an appreciation and recognition of their efforts and service.
Every testimonial has been verified as true and accurate by Ayoub Khan, the Managing Director/Solicitor. A copy of the original testimonial or questionnaire, be it in the client’s own handwriting or typed email, is scanned and available for inspection below; the original!
Each testimonial is available for inspection at our offices (subject to the names of our clients being redacted to preserve confidentiality).
“Ayoub Khan felt more like a friend than Solicitor & I felt appreciated! Use this company if you are unsure who to go for!”
Dear Ayoub, I would just like to thank you for all your work in completing my claim in such a fantastic time and with such a great result! I was amazed by the amount you managed to total for me and I am over the moon at how soon I have received the cheques and got them in my bank! My accident was on 20th December 2012 and by 24th March 2013, I have the cheques and I cannot express how incredible the communication has been, being kept up to date with all the information, answering any simple questions that I had throughout the process, and overall feeling like they valued me as a customer. “I highly recommend this company to anyone else looking to claim for an accident and you will get more for your time! (I would say money, but I haven’t spent a penny!) As unfortunate it is to fall into the need to claim for my injury, and suffering still, I feel it was worth the time spent.” Ayoub Khan felt more like a friend than Solicitor & I felt appreciated! Use this company if your…
… I appreciate everything you have done, I will certainly recommend you …
James, Thank you so much, also thank you for letting me know you have received the cheque, I appreciate everything you have done, I will certainly recommend you personally to people should they need it. Look forward to hearing from yourself. Mick (Wigan)
” I felt very confident that AK would do their utmost best to achieve a most favourable outcome, which they did. Staff were pleasant and professional”
Comment: “On very few occasions phone calls were not returned immediately (same day) or if the case handler was unavailable there was a slight delay in communication (this comment is just because I am choosing to fill the space) so perhaps quicker response to communication. When it was deemed essential that things moved forward in the required timeframe, Aston Knight were very good at following up. Most of the staff were pleasant and professional. Towards the end in particular I felt very confident that AK would do their utmost best to achieve a most favourable outcome, which they did. It wasn’t always clear what the advice meant but became evident towards the end. Many thanks for a great outcome”. Feedback: Very Good. Satisfied: Yes. Recommended: Yes. Nzinga (Coulsdon)
“You are thorough and efficient in your service. The quality of advice and the swiftness of the time you took to process the case is amazing”
Comment: “I am pleased with the whole of your service. You are thorough and efficient in your service. Keep it up. I really appreciate the service you provided in my case, and the quality of advice and the swiftness of the time you took to process the case is amazing. I am happy. Thank you very much”. Feedback: Excellent. Satisfied: Yes. Recommended: Yes. Esmah (Milton Keynes)
“I will tell my family and friends about the service you gave to me in such a short time”
Comment: “I don’t think you can [improve]. Thank you so much for the cheque you have sent to me. I am more than pleased with you for the way you have done everything for me. I will tell my family and friends about the service you gave to me in such a short time”. Feedback: Excellent. Satisfied: Yes. Recommended: Yes. Alma (Oldham)
“When I phoned I was given the information I wanted to know … quick and straight to the point … no fancy letters to put your fees up …”
Comment: “When I phoned I was given the information I wanted to know. I don’t see how you can [improve]. it was quick and straight to the point. No fancy letters to put your fee up which I liked. Definitely use your services again and I would like to thank you very much for what you done”. Feedback: Excellent. Satisfied: Yes. Recommended: Yes. Charles (Brigg)